Privacy Policy

1. Introduction

This website (“Site”) is operated by Your Personal Stylist (“we”, “us”, “our”).
We take your privacy seriously and are committed to protecting your personal information in accordance with the New Zealand Privacy Act 2020 and the Australian Privacy Act 1988 (Cth), including the Australian Privacy Principles (APPs).

This Privacy Policy explains what information we collect, how we use it, and the rights you have.

By using this Site, you agree to the practices described in this Privacy Policy.

2. What Personal Information We Collect

2.1 Information you provide directly

We may collect personal information when you:

• Submit a contact form
  (e.g. name, email address, phone number, and the content of your message)
• Subscribe to our email newsletter
  (name and email address, collected via Mailchimp)
• Make a booking through our WP Amelia booking form
  (typically name, email, phone number, appointment details, and any custom fields)
• Comment on our blog

2.2 Information collected automatically

When you visit our Site, we may automatically collect:

• IP address
• Browser type and device information
• Pages visited and time spent on the Site
• Referring website
• Cookies and analytics identifiers

This information is collected through cookies, analytics tools, and embedded scripts (such as WP Amelia).

3. How We Use Your Information

We use your personal information to:

• Respond to enquiries submitted through our contact form
• Process and manage bookings made through WP Amelia
• Send newsletters or updates (only if you have opted in)
• Improve our content, website performance, and user experience
• Monitor and maintain website security
• Comply with our legal obligations

We do not sell or rent personal information to third parties.

4. WP Amelia Booking System

We use WP Amelia, a booking and appointment management plugin, to allow users to book services online.

When you make a booking:

• Your information is stored securely within our WordPress database
• WP Amelia may send automated confirmation or reminder emails
• Appointment details may be accessed by authorised staff only

WP Amelia does not send your booking data to external servers unless additional integrations (e.g. Google Calendar, Zoom, SMS gateways) are enabled.

If external WP Amelia integrations are enabled, your information may be shared with those services solely for the purposes of delivering your booking (e.g., calendar invites, notifications).

Booking information collected through WP Amelia is used solely for appointment management, service delivery, and related communications, unless otherwise required or permitted by law.

5. Email Marketing & Mailchimp

If you subscribe to our newsletter:

• Your information is stored by Mailchimp, a third-party provider located outside New Zealand (primarily in the United States)
• You consent to Mailchimp storing and processing your information

You may unsubscribe at any time using the link in any email.

6. Contact Forms

Information submitted through our contact forms is emailed to us and may be stored within our hosting environment or WordPress database.

We use this information only to respond to your enquiry.

7. Cookies, Tracking & Analytics

Our Site uses cookies and similar technologies to:

• Enable essential website functionality
• Support embedded tools such as WP Amelia
• Collect anonymous analytics data (e.g., via Google Analytics 4)
• Improve the user experience

You may disable cookies in your browser, though some features (including booking forms) may not function correctly.

8. Blog Comments & User-Submitted Content

If comments are enabled:

• Information you post is publicly visible
• You should not share any information you do not wish to be publicly available

We may moderate or remove comments as needed.

9. Disclosure of Your Information

We may disclose personal information to trusted third-party service providers that help us operate our website and systems, such as:

• Web hosting providers
• Email marketing platforms (e.g. Mailchimp)
• WP Amelia (embedded locally within our WordPress site)
• Analytics providers
• WordPress plugin providers

Some of the third-party service providers we use (including Mailchimp and certain analytics providers) store or process personal information outside Australia and New Zealand.

We take reasonable steps to ensure that overseas recipients handle personal information in a manner consistent with the Australian Privacy Principles, or as otherwise permitted by law.

We may also disclose information when required by law.

10. Data Storage & Security

We take reasonable steps to protect your personal information from:

• Loss
• Unauthorised access
• Modification
• Disclosure
• Misuse

Security measures include:

• HTTPS encryption
• Secure hosting environments
• Restricted administrative access
• Regular updates to software and plugins
• WP Amelia’s built-in data protection features

In the event of a data breach that is likely to result in serious harm, we will notify affected individuals and the relevant regulatory authority in accordance with the Australian Notifiable Data Breaches scheme and applicable New Zealand requirements.

11. Your Rights (Australia & New Zealand)

You have the right to:

• Request access to the personal information we hold about you
• Request correction of inaccurate, out-of-date, or incomplete personal information
• Withdraw consent for marketing communications at any time
• Make a privacy complaint if you believe your information has been mishandled
• Ask how your data is being collected, stored, and used

We will respond to access or correction requests within a reasonable timeframe and in accordance with applicable privacy laws.

12. Links to Other Websites

Our Site may contain links to external websites. We are not responsible for their privacy practices or content.

13. Changes to This Policy

We may update this Privacy Policy from time to time. All changes will be published on this page with an updated “Last updated” date.

14. Privacy Complaints

If you believe that we have breached the Australian Privacy Principles or mishandled your personal information, you may contact us using the details below.

We will investigate your complaint and respond within a reasonable period.

If you are not satisfied with our response, you may lodge a complaint with:

• Office of the Australian Information Commissioner (OAIC) – www.oaic.gov.au
• Office of the Privacy Commissioner (New Zealand) – www.privacy.org.nz

15. Contact Us

For questions about this Privacy Policy or to request access to your personal information, please contact:

Robyn Woods-Child
robyn@yourpersonalstylist.co
AU: 0410 505 920
NZ: 021 886 517